Privacy Policy

This Privacy Policy describes how

BlackStorm Cloud

(“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or use

(the “Site”) and any other websites or services that display or link to this Privacy Policy (collectively, the “Services”).

By accessing or using our Site and Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, as well as information automatically gathered when you use our Services.

Information You Provide to UsAccount Registration: When you sign up for an account or register for a trial, we collect personal information such as your name, email address, phone number, and payment information (if applicable).Communications: If you contact us (via email, forms, or otherwise), we collect your name, email address, phone number, and any other information you choose to include in your message.Support Requests: If you request technical support or customer service, we collect information about the issue you’re experiencing and any contact or other relevant information to resolve your request.Information Collected AutomaticallyUsage Data: We automatically collect information about your interactions with our Site and Services, such as the pages or screens you view, links you click, the time spent on those pages, and other statistics.Device & Log Data: We may collect information about the device you use to access our Site, including IP address, browser type, operating system, device identifiers, and crash data.Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to remember information about your visit. You can manage your cookie preferences in your browser settings, though some features of the Site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing ServicesTo create and manage your account, process payments, and provide you with the requested features and functionalities.Improving Our ServicesTo personalize your experience and develop new features, products, or services.To monitor and analyze usage trends and preferences to improve the performance and functionality of our Site and Services.CommunicationsTo respond to your questions or requests and provide customer service.To send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of these communications at any time.Security & ComplianceTo detect, investigate, and prevent fraudulent transactions, unauthorized access, or other illegal activities.To comply with legal obligations, enforce our terms, or protect our rights and the rights of others.

3. Sharing of Information

We may share your information in the following circumstances:

Service ProvidersWe may share personal information with third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf (e.g., payment processing, analytics, marketing, etc.).Business TransfersIn the event of a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred to a third party as part of that transaction.Legal RequirementsWe may disclose your information if required to do so by law or in response to a subpoena or court order, or if we believe in good faith that such disclosure is necessary to protect our rights, investigate fraud, or protect the safety of our users.With Your ConsentWe may share your information for other purposes with your consent or at your direction.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about how you interact with our Site and Services. This helps us:

Remember user preferences and settingsUnderstand usage patterns and measure the effectiveness of our communicationsProvide relevant advertisements and content

You can manage your cookie settings in your browser. Note that disabling certain cookies may affect the functionality of our Services.

5. Third-Party Services & Links

Our Site and Services may contain links to third-party websites, plug-ins, or applications that are not operated or controlled by us. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy practices of any third party before providing any personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will either delete or anonymize it.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

8. Children’s Privacy

Our Site and Services are not directed to children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your personal information may be transferred to—and processed in—countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

10. Your Rights & Choices

Depending on applicable law, you may have certain rights regarding your personal information, such as:

Access & Correction: You may access or update your account information by logging into your account or contacting us.Deletion: You may request that we delete your personal information.Opt-Out: You may opt out of marketing communications by clicking “unsubscribe” at the bottom of our emails or by contacting us directly.Cookies: Most web browsers allow you to control cookies through the browser settings.

If you have any questions about your rights, please contact us at the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and share your personal information.